Privacy Policy

At Volcanic Classes, your privacy matters. This policy outlines how we collect, store, and protect your personal information as part of our online and offline academic services.

Last updated: June 2025

Our Commitment to Your Data

Volcanic Classes is committed to safeguarding your academic and personal information. This Privacy Policy explains how your data is handled across our classroom programs, mobile app, and online test platforms.

By enrolling or using our services, you consent to the practices outlined here. We do not share your data with third parties except to enhance your learning experience or meet legal obligations.

Information We Collect

We collect student name, contact details, academic records, attendance logs, test results, and any interactions through our mobile app or website. Payment details are collected through secure gateways.

How We Use Your Information

Your information helps us personalize learning, send academic updates, analyze performance, and offer academic guidance. We may also notify you about batch schedules, events, and offers.

Information Security

We use industry-standard security practices, encrypted databases, secure payment gateways, and access-controlled systems to protect your personal data across all touchpoints.

Your Rights

You can request access to your data, make corrections, or ask for deletion. Students and parents may also opt out of promotional messaging anytime through the app or support.

Data Retention

We retain data only as long as necessary to provide learning services or meet institutional or legal obligations. Academic records may be retained longer to support student queries and references.

Contact Us

For any questions regarding our Privacy Policy or data usage, please contact us at support@volcanicclasses.com or speak with our academic counselor.

Our Privacy Principles

Transparency

We clearly explain what information we collect and how we use it to support your learning journey.

Student Control

You and your parents can access, update, or request deletion of personal data shared with us.

Protection

We implement secure technology and restricted access to keep student data safe across our systems.

Types of Information We Collect

Student Profile Details

Full name, parent/guardian contact, email, phone, and academic class information submitted during enrollment or registration.

Learning Progress Data

Attendance, test scores, performance analytics, mock test records, assignment history, and class participation metrics.

Device & Access Information

When using our app or website, we may collect device type, IP address, browser info, and session duration to improve functionality.

Support & Communication Records

Any inquiries, feedback, or support chats you initiate through our app, WhatsApp, or website contact forms may be stored for follow-up and training.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.